Privacy Policy
Effective September 10, 2026 · Brexden Insurance Agency, Inc.
This policy explains how Brexden Insurance Agency, Inc. handles information submitted through our website and text messaging program.
Information you provide
When you request a consultation or choose to receive texts, we collect the information you submit, such as your name, phone number, email address, ZIP code, topic, preferred contact method, and messaging choices. We record the date and time of a form submission and the consent wording shown. Please do not submit Social Security numbers, Medicare numbers, or medical information through this website form.
How we use information
We use this information to respond to requests, arrange consultations, provide customer service, and keep records of your communication preferences. If you separately choose marketing texts, we may send Medicare Annual Enrollment Period reminders and invitations to review coverage. Being a current client does not automatically enroll you in text marketing.
Service providers and sharing
We use service providers for website hosting, contact management, appointment booking, and communications, including Netlify and our HighLevel-based CRM. They may process information as needed to provide those services. We may also disclose information when required by law or to protect rights and security.
We do not sell or share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except providers needed to operate and deliver the messaging service.
Your choices
Both text message choices are optional. You may request a consultation without choosing either. Reply STOP to stop texts or HELP for assistance. You can also call 870-919-7177 or email office@brexdeninsurance.com to discuss or change your communication preferences.
Security and retention
We use access controls and service providers to help protect information. No internet transmission or storage method is completely secure. We retain information as needed for customer service, communication preferences, recordkeeping, and applicable obligations. Contact us to request access, correction, or deletion; some records may need to be retained.
Other websites and updates
Links and booking tools may take you to other websites with their own privacy practices. We may update this policy by publishing a revised effective date here.
Contact
Brexden Insurance Agency, Inc.
113 Kitterman St, Bay, AR 72411
870-919-7177
office@brexdeninsurance.com
See our Text Messaging Terms.